30 Sep, 2014 → by ClaimboUser440605
Ordered, paid, not received

1

Ordered, paid, received confirmation. +7 days called, emailed, & contacted via their website, no response. +16 days called, emailed, contacted via their website, cancelled order. Ordered from another company (+3 days received). Contacted Better Business Bureau. Contacted bank, requested refund, received credit. Trying to reinstate the charge, Advanced Lamps sent the bank "information provided to the customer": "temporary back order", and the merchandise was to be shipped (69 days after ordering!!??). I never received the email or merchandise. I needed one Theater Light bulb for a 4th of July party. I wouldn't keep, nor do I need another to keep on the shelf. +108 days, if I had waited for Advanced Lamps, I still be without television.
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