I ordered a cat tower from this company and I never received it. I paid for it, emailed countless times requesting an answer and when my order would ship. The next thing I knew there site was taken down and I never received my order. I was out of the money I paid for the cat tower. DO NOT ORDER FROM THIS COMPANY. There is no answer from this company at all, they will take your money and will not give you the product that you ordered. User's recommendation: DO NOT ORDER FROM THIS COMPANY!