3 Dec, 2020 → by ClaimboUser442287
Order, shipping and cancellation
1
I decided to give payless a chance, after closing stores, online. Selected two items continued to payment and checked out. Within minutes... Realized I forgot to add a promo code which would have taken an additional $10 off. That is significant right. Checked my bank the payment was pending, already. Checked my email confirmation that there is not way to cancel or edit my order. No number to call so I chatted. I couldn't not cancel or edit my order neither could these chat reps. So my option to wait till the items arrive and return to payless back in the mail on my dime for a refund. Nice!