I ordered 2 wood inlay cross necklaces that were advertised on sale for 30% off. My order is #61093 made and charged to my Visa card on 8/20/19 for $14.97. I have not received the 2 necklaces and have tried many times to call [protected], the phone posted on their site & no answer. Emails have also gone unanswered to [protected]@freshchristian.com that is posted on the site. Help to get this credited back to my charge account. Thanks.