I have not received this order which was ordered 12/21/2017 Here is my email to them Hello Amanda I have not received this yet and we are in March. Almost 3 month. What is the stat? On Feb 12, 2018 6:40 AM, "Pat Ul" wrote: I am yet to receive order number [protected] order date of 12/21/17. Why is this taking forever even thought it was to ship out in 5 to 7 days. Please let me know what is going on and how ur company intend to fix this. I did not get any correspondence from ur company on this. This is not the first time too. Not encouraging for me to want to continue doing business with u. I also cannot change password because the link don't work. Please get back to me. Patricia Egbo Have a good day ---------- Forwarded message ---------- From: Pat Ul To: [protected]@bidz.com, "Amanda M.", [protected]@bidz.com, [protected]@bidz.com Cc: Bcc: Date: Mon, 12 Mar 2018 11:40:30 -0400 Subject: Fwd: Article Feedback - Contact Us I have called with no success to speak with customer service and have sent emails with no sucess to billing. I need this order canceled and my account refunded. It says the mail box is full. ---------- Forwarded message ---------- From: "Customer Service" Date: Feb 12, 2018 6:30 AM Subject: Article Feedback - Contact Us To: Cc: Thank you for your message. Your ticket 160274 has been received outside of Bidz.com's normal business hours. Our normal operating hours are M - F: 8am to 5 pm PST. Your message will be answered by a member of our customer service team as soon as possible.