Dear All, I have ordered a pair of reebok shoes from Bagittoday (India Today Group) on 29th Nov. 2009. The site has committed me a free gift of a wrist watch with this order. The order costs Rs. 1398.00 including delivery charges. I have done payment at the time of order by Credit Card. I have sent lots of mails to the company mail ID ([protected]@indiatodaybookclub.com and [protected]@bagittoday.com). Everytime they have the same reason that the order has not been updated in their system. After a long struggle, they asked me the shoe size so that the order can be delivered on 10th Jan 2010. I replied on the same day. On 12th Jan 2010, they sent me a mail stating that the order is in process with order no. is BAGITTODAY/0GA100000542. After this mail, whenever I ask the update for that order, they reply with the reason that the order is in process, please wait for 10-12 days. Still I am receiving mails from [protected]@irctc.co.in to order the same thing which I have already ordered and not delivered to me. Now, It is around 3 months when I placed the order and I have not received any good response from India Today Group. The details of the order are : Your order has been placed, here are the details: Billing Id:[protected] Date:[protected]:29:06.0 Mode of payment: Credit Card/Debit Card Total transaction amount:1398.0 I need your intervention and help. Please look into it. I will be very much thankful to you and your team. Regards, Sourabh Goel Mobile : +91-[protected] E-mail : [protected]@yahoo.co.in