7 Aug, 2019 → by ClaimboUser793644
Order Not Shipped — No Answer from Customer Service Email or Phone
1
I placed an order on July 28, 2019. The company represents that orders will ship within two days. Ten days later, the online information indicates only that the order is still "processing." I phoned & emailed the customer service department. No one is answering the phone during regular business hours, and no one responded to the email I sent three days ago.