2 May, 2020 → by ClaimboUser326913
Order Never Received & Inability to contact the company
1
On 03/03/20, I ordered to products; (1) Arizona Sun Gaillardia Collection and The Pill for Plants online. I requested payment be processed with PayPal, which it was; PayPal confirmed payment of $51.33 had been successfully sent to them. The estimated dates of shipment were 03/09/20 and 03/10/20. As time went on and upon checking twice on the status, I was advised finally that the estimated dates of shipping were 04/17/20 and 04/20/20, which is now ridiculous in spite of the coronavirus epidemic. I received 3 other orders from other companies in a timely manner within a few days. All were ordered after the date of this particular order. As of today, the order has still not been received. I tried to call them yesterday, 05/01 to no avail due to supposed "maintenance" and was directed to check their website for status of the order. Well guess what? I entered my order number many, many times, and they are not able to locate the order!! So here am, without my products and now minus $51.33. There is absolutely nothing I can do about it. I wish I had read their reviews prior to placing the order. I looked at them yesterday and was absolutely amazed at how many negative reviews and warnings had been made. Does anyone have any suggestions for me? I would sincerely appreciate them. My order number for the items is 0063054****. User's recommendation: Absolutely do not order anything from this company.