Our June 5 order via Amazon was never delivered. The tracking information stated that the order was shipped on June 7, and was damaged, and returned to the company on June 8. Amazon stated that the seller was responsible for re-shipping or refund of the $45.64. I have contacted Happy Dog Place twice but not received any answer and the company does not list any telephone number for consumer contact. Below is the tracking information from Amazon.com, followed by Amazon's advice to contact the seller. Shipped with Amazon Tracking ID: TBA305366086000 Sunday, June 9 8:00 PM Package delayed in transit 6:00 PM Package delayed in transit Saturday, June 8 1:23 PM Package damaged and returning to shipper. 8:09 AM Package departed an Amazon facility Baltimore, MARYLAND US Friday, June 7 Package has shipped Times are shown in the local timezone. Response from Amazon.com: "Here is a copy of the e-mail that you sent to Happy Dog Place. No further action is required on your part. Seller will communicate to you if there are any questions or comments" The e-mail to Amazon said: said: "This item was, according to the Amazon tracking info, damaged and not delivered, and no replacement order has been sent. Please re-send the item or refund the order. Here is the tracking info:" (followed by the tracking info).