18 Oct, 2020 → by ClaimboUser253649
Oomplaint
Never stay here Manager rude employees rude. Body fluid on bedding Never been treated the way we were in the twenty years we have been going to Lancaster. Horrible Rooms smell like smoke Asked for handicap room did not have Those. manager rude jerk. Employee at counter wouldn't get up to wait on us Charged different prices than we were quoted. Asked for roll away bed told they only had 1 even though we had already requested when we booked. Moved to different rooms still smelled like smoke my son has asthma and was difficult for him to sleep in that room. NEVER STAY HERE AGAIN Oh got home and they charged my card for both rooms even though my daughter-in-law gave them hers User's recommendation: NEVER STAY HERE.