7 Nov, 2015 → by ClaimboUser571635
Only if things go well
1
My own experience was actually fine (my original pants were just a touch on the shorter side but no biggie); spent a total of ~5k over two separate transactions; however on recommending this to a family member, everything was the opposite. Terrible initial fit - excessively large (not sure how they got that wrong), refused to remake a new item, reluctantly agreed to alter it after numerous visits but still badly fitting, blamed this on the customer for drastic changes in body size (they didn't) and refused for a refund including the nerve to state 'well it's not like you're going to buy a suit from us in the future anyway'. Lost customer due to my family member's experience.