My first experience with big sandy is not good. We bought a Washer/Dryer and we had it for 5 days and the dryer doesnt work. It wasnt inspected before purchasing. Service guy comes and says he needs to order a part, never calls back. We had to call, they say it takes 3-5 business days. Its been 8. They arent coming until Friday. Customer service basically said oh well. Not a good experience and we wont be back.