I reported a case of what I perceived as online stalking on my Behance account, yet after fobbing me off for 6 weeks they then turned round and said there was nothing they could do about it. They didn't ask me anything about my situation to properly understand it when I submitted my complaint to them. Had they done so they would have seen the technical reasons why they said they couldn't help and could have informed me of them immediately. They went way over the 30 days to resolve complaints stated in their terms and conditions they sent me. Instead I had six weeks of stress, chasing after them for an answer as they hadn't kept me updated, and felt watched without knowing for sure where the strange activity on my account was coming from. It had gone on for many months making me feel uncomfortable and anxious online. Not having systems in place to cope with my kind of situation is no excuse for the way they treated me.