Good Day, I placed an order (mak2533348) on 18/05/2020 and received delivery of half the items on 22/05/2020. However, when we unpacked the ordered tumble dryer, it was damaged. That same evening a logged a return of item so that Makro comes and collects it, till date this has not been done and I have had no engagement from them whatsoever. I phoned the customer service number on 29/05/2020 where they escalated my return to management, still not feedback. I also phoned again on 02/06/2020, but not feedback yet.