I have been trying to make an appointment via the online portal for the past 6 months to attend your office in London for my citizenship application. I am finding the process stressful and demoralising, i am concerned and frustrated, I have tried all hours of the day and night, all I see is RED and no greens, how is one meant to arrange a appointment. It should not take 6 months to get an appointment. I care for my elderly parents and my 10 year old son, I need to arrange travel from WALES to London, all I need is an appointment, As said I have been trying for 6 months, I have all the documents ready to come. I have been phoning the office and no joy due to the pandemic. I also need to do my sons application thereafter, I will need to do 2 passports applications after we have had our citizenship granted. I have lost to do, can you please arrange anointment ASAP. I understand you will get back to me in14 days as to your policy.