New BJ's member. Ordered two home security items, order processed and within 10 minutes BJ's cancels the order: "Thank you for your recent BJs.com order. Unfortunately, we were unable to verify your payment information. For your security and protection, your order has therefore been cancelled. We apologize for the inconvenience. Best regards, " Tried to re-order four times, call my credit card folks - told it was a problem on BJ's end... Tried a second credit card, PayPal with first credit card, PayPal direct to my checking account, all cancelled... On my fourth day of calling on-line sales [protected]) - placed on hold, cannot get a human to answer the phone... Also, two emails to BJ's - "we will answer within 72 hrs"... no answer yet... What a disaster trying to order something from them - "chinese virus" or not...