While searching for cheap online flight tickets reservation i found the site, they declare relatively cheaper prices, after you pay online by credit or debit card they tell you that what you paid is only 55 % of tickets price and you have to pay the rest in order to get the ticket, I asked for refund after reading their policies about complete refund if the customer misunderstood the process and the 100 % money back guarantee, they start to delay answering your emails and then push you to complete the reservation and that the airlines will apply cancellation fees 250 - 350US dollars per passenger ( against what is found in their own policy on website) all phone lines don't work ( although claiming that they work 24/7, when I contacted with airlines I found no tickets reserved at all for my name which means that they are taking money for themselves not for airlines at all . They stopped answering my emails and they told me returning the rest of the money after taking the cancellation fees will take 90-100 days .. till now no money is back to my bank account. I want to know if anyone has experience with them