There is a recurring monthly fee taken from my Master Card every month. This has been going on for a couple of years. I could never get a person on the number given on my CC statement. Today I researched and came across many complaints about this company. I want thus account cancelled here a full refund from this company. How do I get this? I remember ordering something from Writer's Life a couple of years ago, which I thought was just a one time thing, a little sign and an instruction booklet. No where did I see a membership fee nor monthly charges. I'm very upset about this and the lack of information or customer service from this company. I'm on social security and my funds are very limited. I need this to stop immediately. Can you help?