12 Mar, 2018 → by ClaimboUser266633
Once they have the money you don’t exist

The original order took 8 months to be installed. The windows were ordered correctly by Harley Exterior but came in with wrong or with defective glass. The Lindsay team has been out twice to fix the glass and screens that were defective but were not able to do that because either they brought the wrong type of glass or had miss-cut glass. It is 6 months later and on the third trip out I missed them by a few minutes and they left without a phone call to say they were there. My neighbor had to let me know they were standing around. I got no where when I asked it they could come back within a few minutes it was, 'you weren't there so sad too bad', screw you for another month. My advice is do not order from Linday Windows because even though they have a 'double lifetime warranty', it's only good if you can use it. It's cost me 5 vacation days so far and I will have to burn another one to finally get the windows fixed. No, we can work with you, no, sorry we missed you it's you weren't there when scheduled (10 minutes late) so you can wait 20 more days. Harley exteriors didn't put any pressure on Lindsay windows to return right a way even though I got there it was you had an appointment-too bad. $23K worth of too bad-don't use them.
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