I signed up for the free month Received my sim. Immediately, called them as I had service. As long as activated by March 31, free month First received a bill for $3 and change. (tax on free service) looked on back of bill contrary to their customer service was a bill Next, my credit was checked with out my permission. I cut off my other carrier 3 days early. Time after Time assured free month. In fact told 45 free days as I'm AARP. Not true. It's 45 day satisfaction guarantee Next skipping part of more bills, spoke to supervisor mark. He admitted they start billing as soon as one orders sim and or cell. Next, he said there was error my account not pushed forward. Again I ask if free month valid. Next, they record us Meanwhile called fraud line via AARP. I was informed they received umpteen complaints. Next, as supervisor mark ask I called consumer Cellular following Saturday. Spoke to Manny he admitted !!! Customers were billed for free offer. In fact one can search for it (recommend duckduckgo search engine) Next I get billing. Offer Settle for 27 and change. They emailed offer with option pay $6 a month. No I did not agree. In fact should have had them send email confirmation of free month although I took screenshots of offer on their site. Consumer Cellular also ticked I called ftc next, filing with attorney general. It is fraud. Non contract? Post paid surprise. In fact supervisor mark admitted I should have cancelled. With permission and knowledge I should have recorded them. They are liars. Again bill one a tax quote, well turn it over and see the rest of it. They lie about no hidden fees, being contract free, every aspect Next I brought my own phone. If the agent inform me of credit check I would have opted to forgo service. Outdated data plans, post paid, fraudulent billing practices (phone service on order day) and all the above complaints. Fyi mark checked my usuage. Of course non as I did not install sim until 28th of March I believe. They owe me for my other service Stay away from these crooks. Satisfied customer? Find a better company. Many out there at lower price and prepaid. No surprises . They made a mistake alright (the supervisor). They messed with me.