4 Jul, 2019 → by ClaimboUser201950
Off gassing of the newest models is a problem

Older couple, been buying OMF beds for years but had to return the latest purchase. The "normal" off gassing lasted over 6 months and was making my husband sick. Original Mattress Factory took the bed back. They did right by us but it is frustrating. We never had this before with their beds. I think it is the dark fabric, the customer service guy thinks it's the foams inside. Either way, please would you guys go back to using the old materials? They didn't stink, not even from the first day and the beds were wonderful.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Original Mattress Factory you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.