10 May, 2018 → by ClaimboUser438884
Oakwood staff sucks

1

I bought a beautiful home from Oakwood, but once you close on your home, the service to get your home into a running home is a living *** When we talked to the sales person, everything we asked for "Oh no problem," but when the house finally gets here, which we chose in February, but closed in April, then the house get here in May. During the arrival trip, we had to run to the county to get permits that were not mentioned at all, before the closing, but were now required in order for you to get your home. Once the home arrives, then we find out, that the gas water heater we asked for is now electric, and the skirting that we asked for was not included. Once we got the home connected to water, sewer, Oakwood people tell us that the inspector from Oakwood, cannot do his inspection until the electric is on. Then the electric company tells us they cannot connect us till the Oakwood inspector inspects the house. This is going on 3 weeks waiting to live in our home. They also do not provide a stair to get into your home so be prepared to get something temporary till you build steps to get into your home. We had also asked to level the area where the house goes, we are seniors and my husband does not have good vision, we did not want the house high off the ground so we asked for the land to be leveled, but of course they said it was included so now the front is 4ft above the ground. So this is a warning to others that are looking to buy with Oakwood Homes go somewhere else.
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