I HAVE DEALT WITH MANY WARRANTY COMPANIES OVER THE YEARS AND THIS COMPANY BY FAR HAS TO BE THE WORST, I HAVE CONTACTED THIS COMPANY REGARDING A PAYMENT THEY OWE ARE SHOP SIX TIMES SO FAR WITH A COMBINED HOLD TIME OF OVER 4.5HRS EACH WITH A EMPLOYEE ANSWERING THE PHONE TELLING ME I DONT SEE ANYTHING, OR YOUR PAYMENT IS PENDING, THE LAST ONE WAS YOU'LL SEE YOUR PAYMENT IN NO MORE THAN TWO DAY. NOW A WEEK LATER AM ON HOLD AGAIN GOING ON 30MIN. AFTER 45MINS OF HOLDING WAS TOLD THAT THERE CLAIMS/PAYMENT DEPARTMENT ARE NOT OPEN ON THE WEEKENDS. WONT HAVE ANYTHING TO DO WITH THIS COMPANY IF YOU DO SORRY.