8 Apr, 2021 → by ClaimboUser636104
NSD Non-delivery of Home Depot order

2

My HomeDepot.com order was placed March 7 2021. On March 24, my order was tracked to a Last Mile receiving center in Orlando Fl. It has been at the Last Mile terminal for two weeks now with no scheduled delivery. Phone calls, emails, and a conference call from my local Home Depot have accomplished nothing. During the conference call, a person by the name of Marshall convinced us that a courtesy call would be made on Wed of this week between 3 and 5 and delivery would be set for the following day (April 8th) Neither have happened. I am beyond disgusted with the unprofessional behavior of this company. I can hardly believe Home Depot associates with this inept business. I think a refund is now my only option. If I have issues I will then contact my credit card company/bank to get this resolved. This is the only way to stop this horrible business practice . . .
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