I bought a Jayco Whitehawk about 3 years ago. My wife and I did extensive research on many different travel trailers and we decided to go with the Jayco because of their reputation as the best. We soon came to regret this decision. I have taken it back to the dealership 14 times in 3 years. Our heater has never worked, and two times, yes two times our fuse box has caught fire. And we just took it out last weekend, and the heater didn't work again, and the fuse box is black with heat damage :( This has been more than disappointing and demoralizing really. You buy an expensive item and hope to enjoy it for a long time with your family, but instead you hope and pray nothing happens every time you go out :(