Good afternoon: My name is Carlos, I stayed at your hotel from the 11 to 12 of June in Paris. I had an issue with my credit card (was hacked) and the fees of two nights cannot be charged, but as I´m proving with this email chain, I put in contact with Champ Elysee hotel and I paid on June 22nd. UNFORTUNATELY I didn't receive the same respect from you and we are in the middle of July and spite of calling two or three times I was not able to have a simple invoice of those two nights. I´m very disappointed because I have been completely fair paying once I left the hotel but as I´m telling you I didn't receive reciprocity as a customer. I need a solution for this simple matter and I have just a few time for my expenses reimbursement. Best regards, Carlos MOLINA