well to start last year my mom never got her flowers and this year on phone at least 15 times from friday to sunday never got email so called and wrong email wrong order took at least 5 more times to get a order straight then to find out being delivered sooner then was told and my daughter has to put the arrangement together really what kind of company is this for the price i paid n NEVER AGAIN WILL I ORDER FROM THEM User's recommendation: always double check orders.