I ordered 6 items on september 29 and was given an order number along with the message that I would receive an email containing the summary of my order and tracking information. To date, I have yet to receive the same. I went through my consultant in an attempt to find out about my order and she was able to get me the tracking number which shows it was sent fedex smartpost, so you charged me over $12.00 for shipping just to have the order sit at fedex for two days before being handed off to the post office, which will take another three or four days to get to me. This is ludicrous. I would have not paid that much shipping if I knew it was only going to go through the post office. They do not charge that much. I will never order tupperware again. You received payment immediately, but then did not follow through with your promises of an email providing a summary and tracking information. I do not know of a desirable resolution, but I will make sure to tell everybody I know not to order from tupperware since they do not follow through.