Recently i experienced a cylinder head blown in my car and needed a new waterpump. they cover both things but as soon as i put my car in the shop they wanted me to pay out of pocket for the diag of the car, meaning i had to pay for the adjuster to come out just to say i needed to get these things fixed on my car. they are a gimmic. how is it that everyone knows that the car isnt running but i have to pay out of pocket for you adjuster to come look at my car? its been 5 days and i am still with out a car. the aduster takes for ever to come out. they say rentals are covered under contract, but i still have not heard anything about one. i bet they want me to come out of my pocket to get a rental as well, although it covered right??