22 Jun, 2018 → by ClaimboUser959330
Not my error but disciplined anyways
3
Ok. First time I got taken off the app was because my sister passed away and forgot about it then when I did it was too late. I was lost I asked her and she told 2 hour rule. I was not told by ANYONE that I have to call in 2 hours ahead of time ever. So here I was disciplined n couldn't receive income for my sister's death and she restarted the app I have been locked out of the jobstack app. due to the fact I accepted a ticket from a different branch than I worked this day due to the issue of the of the employer cussing us out and being mad because we were hot wanted/needed water at 2pm as we were working on the roof. So the branch called me after I accepted the other ticket asking me to go back landscaping job on the roof. Then she asked if I would go back to that job I said "ok I will go back but I need to be taken off the other ticket I accepted and it needs to be canceled. She agreed. She was Danielle from Creve Coeur. So when I got up next morning to check map to get there i seen I had to tickets fer that day..... So I immediately hit call-in on my app. but apparently i was too late for the 2 hour rule and now have been not able to see the jobs on the app only text. Now I only receive one text here or there and for far away jobs and jobs that are for only a man. I feel that I have been mistreated and u r are wrong for taking me off the app for the lack of trianing about the app, the rules and the customer service. I feel it was an act of God the first time and the second it was a lack listening and / or communicationor what ever it is. I do know that I have busted my butt again. So now I'm not even getting text messages for work. I work hard for the jobs I have been given I feel I am getting treated unfairly. Is it my age ? This is not right period! Not Fair when I did what I was asked and was not informed to call in 2 hours before shift or about the app. I have not even been told when or how to check in for work I just call every branch daily. Dionna Reeves 2842 314614****