I filed a claim back in April 2020. I haven't gotten a penny nor correspondence. I just got a paper back in April 2020 says $0 no more information or what to do next. I called after that and the only that I finally spoke to someone after thousand of calls told me that since I'm self employed I needed to file for pua instead of regular ui but that my claim will automatically change to pua on April 28, 2020; it never did. I've been calling since then millions of times with no luck, and the only few times I've gotten someone they say it's not their department and dump the call or put me thru the phone tree again which typically takes for someone to take your call around 1.5 to 3 hours, when I already waited the same amount of time when I talked to them. Nobody has helped me and the last time I called and gotten someone and I asked her to see the notes she said: "I'm not gonna retrieve 300 pages" and I replied I don't appreciate the attitude and she put me on the phone tree again!!! If this reps don't want to work they should quit and give the opportunity to other people that is really eager to work. EDD should have their reps to put in an employee number when they take a call so they are monitored of the calls they take.