1 Jan, 2018 → by ClaimboUser308853
NOT GIVING BACK MY MONEY

2

Hi, This is Suman Mondal from India. My avangate login Email is [protected]@yahoo.com.I signed up as a vendor with AVANGATE in the month of October, 2012. Stated processing my sales from November, 2012 through my own recruited affiliates and vendors. Funds accumulated till November, 2012 was 1813 USD. The time when I was about to receive my payout on 15 th December, 2012, I received an email from AVANGATE to give access to my product. I sold a full version Antivirus Software and there was no trial offer. Customers had to pay in order to access the product. I told them that there was no license key and it was a full featured software that I was selling and it would not be possible for me to give them the access to my full featured software. Two days before the payment date they sent me a mail telling me that my account has been closed and funds would be held for 180 days (to avoid charge backs and refunds) and then released. I contacted them on 30 the April, 2013 and asked for the funds release date. CATALINA AVRAM emailed me back telling me that funds would be released on 16 th June, 2013. till date all sales are intact, customers are happy with product and support. Right now I am using FastSpring as they are the best. Since last three weeks I had sent 4 email to AVANGATE SUPPORT to inform me the amount which would be sent to bank on 16th June, 2013, which is OBVIOUSLY 1813 USD, but till date no reply. I assume that now they are trying to avoid my emails and steal the money which is rightfully, lawfully mine.Toady I have sent them my last email and waiting for the reply. In the meantime I have also contacted my lawyer, who is my DAD, and we are ready to file a case against them but we are waiting latest till 18th June, 2013 for the funds to arrive. I see the a lot of complaints from the customers who purchased through AVANGATE and that is really bad. They might be a big company or so, but I am also ready to play hard balls with them if they try to cheat me. 1813 USD for an Indian is a big money and I will not lose it. And when i mean NOT its is really a NOT. Would be waiting for their reply as well for my funds.
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