I bought 2 bus tickets from greyhound for my family to come see me. My family was unable to come from Missouri to Texas because greyhound kept changing the times and day so they were un able to keep the tickets. I called in February to get my refund of $420 back. I told the lady on the phone that in January 17th 2019 my bank was closed because we moved from Missouri to Texas and to send me a check instead she then stated that she has to have the bank reject it first then after that she would send me a check by mail I said ok then I called later in May to check on it and she said that it was sent to my bank on April 30/19 so I then called my bank they told me that they rejected the money and sent it back to y'all on May 1/19 and that no other refunds have been made. I keep calling greyhound and not getting anywhere. I then drove done to Missouri to visit my family and talk to my bank that I had Trent Davis from Regions Bank gave me a statement and a letter from my back stating that they sent the money back to greyhound I need someone to call me to get this fixed by August 12th or i will be getting a lawyer my case number is 572672 my cell number is [protected] Christina Ashby 2213 44th st Snyder to 79549