I too was mislead by Sensa's "free trial" I gave them my credit card number to pay for shipping, and a month later was charged $90 for the 2 month supply. I called the company, and eventually received $45 refund, but only after getting upset and and speaking to several people. I am mad at myself for not reading every detail online and after I received my start up package. It is part my fault, but as I told the customer service rep, the wording and exactly "where" to read the details of the offer were extremely misleading. It does say TRY FREE FOR 30 DAYS. Which means you have to pay after 30 days, not that you get the product for free. Unless you really want to try it and are willing to pay for it, do not send away for the "free" trial. As for the product, I believe it too is misleading. It says that you will lose weight by only sprinkling this tasteless powder on your food. I found the tasteless powder to taste awful. So maybe I ate less, only because I'd ruined my dinner by putting sensa on it. Anything that tastes that bad can't be good for you. This is my opinion, just sharing my experience with you all...An un-satisfied customer.