I applied to ak management for a loan the man on phone took my card number but not the last three digits he told me no money would be taken from my account and four weeks ago I found £89.00 had been taken I was furious I was told had to put in writing which I did on same day after a week I was not aknowled I emailed them told them I needed money back in my account as it was my disability money they had tajen the fee outi emailed told them I had no gas and received email I had to apply to another company for refund which I have done on four occasions and as of today have not received any money back aand di not know where else to get help thank you