28 Aug, 2019 → by ClaimboUser934761
Not as firm as i thought it would be. I still feel back pain

I bought the mattress in 2011. The store that I bought it at said there would be a 10 year guarantee, but for a couple months now the rights side has been sinking and causing back pains. I would like to know if you guys could refund me or exchange the mattress for another one.
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