11 Apr, 2021 → by ClaimboUser327857
Norton LifeRock renewal cancellation

3

Hi, I have purchased two laptops and the merchand added two Norton antivirus packages on the laptop without my consent. The renewal was also ticked apparently, without my consent either. I don't have an account with Norton, as I have NOT purchased the Norton products myself. I have been trying to cancel the subsciption of the two Noton products that I don't want, but it is impossible, especially as I don't have an Norton account. The waiting time on the phone is redicilous, and the online chat facility is never available. I have spent hours trying to get to the bottom of this. It's disgrace that they make it so hard for someone to cancel the service. Kind regards
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Norton you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.