1 Jan, 2018 → by ClaimboUser496042
Nonexistent service

1

5 days ago, I used legalzoom to set up my LLC. After I placed my order, I got to a confirmation page which I saved. I guess this was a good move, because I never received the confirmation email from them, promised to be sent "shortly". Since I never got the email, I tried checking my order status the day after placing the order, but I was told that my email address/password combination was not valid. I used the "forgot my password" link to receive a link to reset my password, but the email never came. I constantly receive email on my account, so the problem is not on my side. I also know that my order went through, because my bank account was charged immediately after the order was placed. The good thing is that I signed up to pay in 3 installments and I will advice my bank to not clear any additional charges until legalzoom provides a clear update on my status and a detailed timeline until receipt of my documents. HORRRIBLE service...
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