EOS CCA is compassionate, ethical, professional and knowledgeable! There is no doubt it has been difficult for many families during these tough economic times; and I know from experience that EOS CCA is helping many families resolve their debts in a way that works for the customer (me!). The team that works for them listens and is empathetic to each individual's personal, financial situation. They take into consideration all aspects impacting your ability to pay and then come up with a solution that works for you. They obviously started out asking for payment in full, and why wouldn't they as the debt was severely past due. However, when the situation was explained to them, and payment in full was not an option, they offered to do a settlement on the account! They actually offered to reduce the balance and take less than the amount owed. Unfortunately, that was also not an option so they took payments for several months and worked out a plan until the financial situation improved. Then when I followed up with them ... professional and knowledgeable! There is no doubt it has been difficult for many families during these tough economic times; and I know from experience that EOS CCA is helping many families resolve their debts in a way that works for the customer (me!). The team that works for them listens and is empathetic to each individual's personal, financial situation. They take into consideration all aspects impacting your ability to pay and then come up with a solution that works for you. They obviously started out asking for payment in full, and why wouldn't they as the debt was severely past due. However, when the situation was explained to them, and payment in full was not an option, they offered to do a settlement on the account! They actually offered to reduce the balance and take less than the amount owed. Unfortunately, that was also not an option so they took payments for several months and worked out a plan until the financial situation improved. Then when I followed up with them, they were still willing to work out a settlement on the account. Because of EOS CCA, the credit reports are now updated and the road to 'financial repair' was made a lot easier! If you have an account with this company...call them and explain your willing to work with them - if necessary, ask for a manager...but don't give up as they will help you and work with you. thank you EOS CCA and to all of your employees - keep up the good work! EOS CCA is compassionate, ethical, professional and knowledgeable! There is no doubt it has been difficult for many families during these tough economic times; and I know from experience that EOS CCA is helping many families resolve their debts in a way that works for the customer (me!). The team that works for them listens and is empathetic to each individual's personal, financial situation. They take into consideration all aspects impacting your ability to pay and then come up with a solution that works for you. They obviously started out asking for payment in full, and why wouldn't they as the debt was severely past due. However, when the situation was explained to them, and payment in full was not an option, they offered to do a settlement on the account! They actually offered to reduce the balance and take less than the amount owed. Unfortunately, that was also not an option so they took payments for several months and worked out a plan until the financial situation improved. Then when I followed up with them ... professional and knowledgeable! There is no doubt it has been difficult for many families during these tough economic times; and I know from experience that EOS CCA is helping many families resolve their debts in a way that works for the customer (me!). The team that works for them listens and is empathetic to each individual's personal, financial situation. They take into consideration all aspects impacting your ability to pay and then come up with a solution that works for you. They obviously started out asking for payment in full, and why wouldn't they as the debt was severely past due. However, when the situation was explained to them, and payment in full was not an option, they offered to do a settlement on the account! They actually offered to reduce the balance and take less than the amount owed. Unfortunately, that was also not an option so they took payments for several months and worked out a plan until the financial situation improved. Then when I followed up with them, they were still willing to work out a settlement on the account. Because of EOS CCA, the credit reports are now updated and the road to 'financial repair' was made a lot easier! If you have an account with this company...call them and explain your willing to work with them - if necessary, ask for a manager...but don't give up as they will help you and work with you. thank you EOS CCA and to all of your employees - keep up the good work!