My booking #WX2QGD Jill Brinker Island Princess 7-24-19 to 7-31-19 Cabin B633 I am writing about an issue with the non-refundable credit that we had. $36.32 was on our printout from 7-30-19. We were told to spend this amount and it would come off first. Our initial refund was for 1081.98. Because of a shore excursion that was cancelled that we were really looking forward for 8 months. However, they took the amount off our refund and not the non-refundable amount. Because we did not have this paper with us the morning of departure, they said there was nothing they could do until we had the paper. So, when we got home, I have the paper with the statements on it. So I am writing about this amount on my total refund. I can fax you the papers so you will believe me. I cannot believe they could not see this with the computer information at that time. SO now this is extra work for me. But I will do whatever it takes to get my money back Thank you