2 Sep, 2019 → by ClaimboUser196016
non refundable deposit /rip off
2
About a month ago i decided to hire a car to take my family on holiday.The evening before i was supposed to collect the car Eurocar Derby phoned to ask me how many people would to be transported to which i replied six, they then advised me that the vehicle they had for me wouldn't be big enough, when i asked about a bigger one they informed me that they didn't have anything bigger.So i no choice but to cancel. I was then told that My down payment of £110.07 would be payed back into my bank account.After making several phone calls, and sending emails i have been told by your rip off company that i will not be receiving the money back.I would like to warn anybody else who is considering using carflexi to give it a wide berth as they are con merchants. I certainly will not be using these robbers ever again