1 Jan, 2018 → by ClaimboUser439793
non refund of cancelled air ticket fares
1
Vide cleartrip trip id [protected] two tickets from del to hyd were booked in r/o manas and kaberi chatterjee in jet airways flight no 9w-643 of 10 dec 18. Cancellation of that flight of 10 dec 18 by jet airways was informed to me vide cleartrip email dated 20 oct 18 giving further advice to book fresh tickets. As per their advice, fresh tickets were booked from del to hyd in indigo flight no 6e 679 of 10 dec 18 from cleartrip site by paying again for the new tickets on 21 oct 18 vide cleartrip trip id [protected]. However, refunds for the jet airways flight tickets cancelled at cleartrip site on 20 oct are still awaited. Their confirmation mail dated 20 oct (1.52pm) relating to cancellation of trip id [protected] had mentioned that the refund would be transferred to my bank a/c in 5-7 working days. More than 26 days have already lapsed but i am yet to get back my refunded ticket fares. Since the jet airways flight was cancelled by the airline concerned, there cannot be any doubt about getting back full fare paid by me without any deduction. Request, please look into the case and expedite the refund. Regards.