Ordered flowers 70 dollars friends b day order placed before 12 pm got a text message at 5 pm to tell me to check an e-mail that i never got called them and got two of the rudest ill equipped customer service people ever, who informed me that there was nothing they could do about it due to COVID 19 yet they are advertising very clearly they can do delivery regardless on their website refused to provide refund User's recommendation: Dont use them 867 complaints read Bloomex sucks site.