1 Jan, 2018 → by ClaimboUser701666
Non Delivery, lack of communication
1
I had purchased both packages offered for the Loan Broker/Officer training on 10/28/11. The website was confusing as heck and what I had wanted was the complete package which is the more expensive one. That didn't bother me due to the promise of receiving a refund after the first loan is closed. I however did not receive anything via my email account as was promised to this day. There was a mention of my receiving cd/dvd's via FedEx or UPS, can't recall which within approximately 72 hours. Nothing has arrived as of yet. I have emailed the available addresses and haven't received any replies. I have called the 877 number listed [[protected] ext 4] where the auto answering service only halfway works and there is never anyone available to answer calls nor are any of my calls ever returned even though I ask that they be. I have also called the number listed on my paypal receipt that is supposed to go to Bruce and no one is ever available to answer or return calls their either. I would rather not depend on someone to process loans that I originate if I can't even get a simple phone call through and since I can't contact anyone for a full refund for goods not received, I'm asking here and now to please refund my monies. My receipt numbers are, , Oct 28, 2011 16:32:54 PDT Transaction ID: 6GA46792GF398482T Loan Officer Package 2 Oct 28, 2011 17:33:29 PDT Receipt No: [protected] Complete Loan Officer Package Item #: 10001 and my member number is ASN ID RF31382