16 Dec, 2020 → by ClaimboUser703674
Non credit of amount in the customer’s account
*SOLVED
2
We, The Clean Home Trading Est., maintaining account with National Commercial Bank, Saudi Arabia remitted AED 128912.00 to M/s Coral Trading LLC maintaining account number AE670400000037378795061 in Dubai, the value date of the credit is 06.12.2020. The beneficiary has informed us that they have not received the remittance till now. We have also sent the swift copy of the remittance to the beneficiary which has been forwarded to your bank. The Swift reference number is [protected]. But your bank has informed the beneficiary that the amount has not been received without properly scrutinizing the swift record. We request you to look into the complaint and resolve the issue immediately by crediting the amount in the beneficiary's account.