I booked through this company several weeks ago to send a parcel to the UK. They chose SEUR as the courier, who have a bad track record. Last week SEUR delivered the parcel back to me by dumping it at a nearby shop. Every day I have emailed, messaged and called the company to re arrange urent re delivery but they still haven't responded. Looks like I am going to have to refund the customer, get bad ebay feedback and lose a lot of money then battle to get my postage money back