My daughter was schedule to be up from school between 12:45pm - 100pm on 12/10/2015. I called the CS and they place a call to dispatch, just to notify me that the driver was there at 12:35pm and a call was place to my daughter cell phone. Stay with me now!!! The security gate stated no one from super shuttle was present at 12:35pm. My daughter did not rec'e any call from super shuttle and I was immediately transfer to another CS when they KNEW they did no have her contact information on file. I found this out through the refund department!!! My daughter had to take a cab... 1 hr. before her schedule flight and you know how ATL security checkpoint is about this time!!! In order to get her home, I will have to pay for an FRIST seat, because all the afternoon flights are sold out!!! I have notify the school transportation department about this lying driver and un-professionalism from super shuttle.