I have bought many things for years with Evine but don’t recall having to send anything back if so there was not much expense. My recent experience in the last couple of days I bought 5 sets of sheet sets which totaled over $200. They were not the quality I expected upon delivery so I returned them with their shipping label through the postal service. It cost me $104.81 to send back. Ridiculous!!! If the products were worth it I would have just kept them. I then called Evine customer service to complain and they did not have much if any consolation but to make a note of the complaint. Their current policy of returns does not benefit the satisfaction of the valued customer. I am totally disappointed and am now banning them from my shopping list. Sincerely sad and bad business!!!