5 Jul, 2021 → by ClaimboUser462334
No service provided on an emergency call.

1

On Saturday July 3, 2021 my wife called in a service request for a broken water line under the house. No service provider called. On Sunday July 4, 2021 I called to find out when service would be performed. I was told to call back in 4 hours. When I called back I was told that a provider would be calling me shortly. No provider called. On Monday July 5, 2021 I again called and was told that a provider would be calling shortly. No provider called. The $100.00 fee was taken out on Saturday but no service was provided. This is a repeat call for the same problem that Edmondson had reported to be fixed on June 17, 2021. We have now had the water turned off for three days. I am not a happy camper at the present time. When will it be fixed correctly??? My wife and I are both disabled and I can not go under the house to fix it myself.
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