I purchased a ticket for a small concert at a small venue. They promised the ticket would arrive in my email the day before; it did not. I didn't worry too much & checked the following mid-day and it still did not arrive. I tried calling before the concert but couldn't get through the IVR. The IVR would go, please enter your order number. I'd enter it & it would ask again with the same thing. Round and round it went and I couldn't get through to a live person. At the door I showed the receipt and they said they had no record. I had to re-buy the ticket. At that time, I saw I was also a victim of predatory pricing as the ticket I bought at the door was 4.79 times the price at the door. I cannot recommend at all.